You have 30 days to return an item from the date you received it.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Discounted items cannot be returned or exchanged.

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund or exchange after inspecting the item.

If your return is approved, we will initiate a refund to your credit card less the cost of original shipping.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

The return can be sent to the following address:

Heart Reef Australia

PO Box 268

Airlie Beach, QLD, 4802

Australia